Terms & Policies
Customer Care
We're here to support you.
Whether you need help accessing your materials, navigating your journey, or simply want someone to listen - our team is ready to walk with you in grace and kindness.
Reach out to us at admin@forgiveness.plus for timely assistance. We aim to respond within 24–48 hours on business days (Monday - Friday).
Your experience matters. Your healing matters. We’re honored to serve you.
Privacy & Safety
We are committed to safeguarding your privacy with grace and care.
Personal data (like email, purchase history, or feedback) is collected only to improve your experience and provide support.
We do not sell or share your information with third parties.
Secure platforms are used to protect data during transactions and communication.
You can request to update or delete your data at any time by contacting support.
Return Policy - Print Products
We lovingly create each print item in partnership with trusted Print-on-Demand (POD) providers. Because each product is custom made just for you at the time of order, we are unable to offer refunds, exchanges, or cancellations once an order is in production.
What We Can Do
If your item arrives damaged, misprinted, or with a production error, we’ll gladly replace it at no cost.
Please email us at admin@forgiveness.plus within 7 days of delivery with:
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A clear photo of the issue
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Your order number
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A brief description of the problem
We’ll work with our fulfillment partners to make it right, gracefully and promptly.
Order Accuracy
Please double-check your shipping address, product selection, and sizing (if applicable) before checkout. Since POD items are created on demand, we cannot adjust orders once they’ve entered production.
Grace-Centered Expectations
Every product is made with intention. Please allow 2–5 business days for processing, plus shipping time. Delays can occur due to carrier timelines or seasonal volume. We thank you for your patience and grace.
Digital Products Policy
We design each product with intention, emotional resonance, and practical empowerment.
Your purchase includes lifetime access to the version available at time of purchase.
Content may be updated to enhance clarity, relevance, or delivery - and updates are offered when applicable.
Sharing, copying, or distributing without permission is prohibited to honor the integrity and creative labor of the work.
Technical support is available for access issues or download errors at: admin@forgiveness.plus.
Wholesale & Collaborations
Partner with Us - Wholesale & Collaborations
Are you a bookstore, retreat organizer, or wellness brand interested in sharing our journals, guides, or course materials with your audience?
We’d love to explore collaboration rooted in shared values.
For wholesale inquiries, bulk orders, or affiliate partnerships, please email: wholesale@forgiveness.plus.
Let’s spread grace together, beautifully and ethically.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
Terms & Conditions
By accessing our website, purchasing our products, or joining our programs, you agree to abide by these terms.
Products and content are for personal use only and may not be reproduced, resold, or redistributed.
You agree to engage respectfully with all community members.
We reserve the right to modify content and pricing at any time.
By participating, you acknowledge that results may vary and emotional healing is a personal journey.
Privacy Policy
We are committed to safeguarding your privacy with grace and care.
Personal data (like email, purchase history, or feedback) is collected only to improve your experience and provide support.
We do not sell or share your information with third parties and secure platforms are used to protect data during transactions and communication.
You can request to update or delete your data at any time by contacting support: admin@forgiveness.plus.
Exchange
By accessing our website, purchasing our products, or joining our programs, you agree to abide by these terms.
Products and content are for personal use only and may not be reproduced, resold, or redistributed.
You agree to engage respectfully with all community members.
We reserve the right to modify content and pricing at any time.
By participating, you acknowledge that results may vary and emotional healing is a personal journey.