Return & Refund Policy

Each print item is made for you at the time of order by our print-on-demand partners, so we cannot offer refunds, exchanges, or cancellations once an order enters production.

If your item arrives damaged, misprinted, or with a production error, we replace it at no cost. Reach us through the contact form at forgiveness.plus/contact within fourteen (14) days of delivery with your order number and a brief description. We'll reply with where to send a photo of the issue. We'll work with our fulfillment partner to make it right.

Digital products are non-refundable once accessed. Where the law gives you a withdrawal right, including the 14-day statutory right for EU and UK consumers, you waive it only if you expressly consent to immediate access at checkout and acknowledge the loss of that right. We present that acknowledgment as a separate confirmation before your purchase completes.

Nothing in this policy limits statutory consumer rights you may have under the laws of your jurisdiction, including rights regarding faulty goods.

Please allow 2 to 5 business days for processing plus shipping time. Delays can happen through carrier timelines or seasonal volume. Order questions: use the contact form at forgiveness.plus/contact.